Frequently Asked Questions
Everything you need to know about finding your dream dress at Ever-Pretty UK.
How long does shipping take within the UK?
Standard shipping typically takes 3-5 business days, while our expedited shipping option ensures delivery within 1-2 business days for orders placed before 1 PM.
What is your return policy for evening dresses?
We offer a 30-day return policy. Items must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a full refund.
How do I choose the right size?
Each product page features a detailed size guide. We recommend taking your bust, waist, and hip measurements and comparing them to our specific brand chart, as formal wear sizing often differs from high-street sizing.
Do you offer international shipping?
Yes, while we are based in the UK, we ship to many international destinations. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna for a more flexible shopping experience.
Are the colours of the dresses accurate to the photos?
We strive to display our products as accurately as possible; however, due to different monitor settings and lighting during photography, slight colour variations may occur.